Shipping policy

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Delivery Coverage: We deliver all across Pakistan including major cities like Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, Multan, Faisalabad and all other cities and towns.

Delivery Timeframe:

  • Major Cities: 3–5 working days
  • Other Cities & Remote Areas: 5–7 working days

Shipping Charges:

  • Shipping charges Rs. 400 (Due to increase in shipping rates after the increase in fuel prices).
  • Free shipping available on orders above PKR 4999/.

Order Processing:

  • Orders are processed within 1–2 business days after Advance payment confirmation. 
  • Orders placed on weekends or public holidays will be processed the next working day.

Courier Partners: We ship through trusted courier services including Leopards and PostEX to ensure safe and timely delivery.

Note:

  • Delivery times may vary during sale seasons, Eid, or public holidays.
  • We are not responsible for delays caused by the courier company once the order has been dispatched.

 

 

❌ Cancellation Policy

Before Dispatch:

  • Orders can be cancelled within 24 hours of placing the order by contacting us on WhatsApp at +92 311 65 677 65.
  • If the advance payment of Rs. 500 has been made, it will be non-refundable in case of cancellation by the customer.

After Dispatch:

  • Orders cannot be cancelled once they have been dispatched.
  • If you refuse delivery at the door, the advance amount will not be refunded.

We Reserve the Right to Cancel If:

  • The item is out of stock
  • Incorrect pricing was listed
  • Delivery is not possible to your location

In such cases, the advance payment will be fully refunded.